Frequently Asked Questions

Everything you need to know about MLB Ballpark Bites™ presented by MasterCard™

What is MLB Ballpark Bites™?  

MLB Ballpark Bites is a virtual restaurant brand that offers a delicious lineup of fan-favorite ballpark food items, all available for delivery (or pickup) straight to your doorstep. We’ve partnered with Major League Baseball to bring the authentic taste of the ballpark experience to your home. 

Where is MLB Ballpark Bites™ Located? 

MLB Ballpark Bites is a delivery and pickup only restaurant available across the United States. We deliver within 5-10 miles of our kitchen locations. Click Here enter your delivery address and see if we deliver the tastes of the ballpark to your area. 

Do you have ballpark bites delivery near me? Where do you deliver?

We deliver within 5-10 miles of our kitchens. Enter your address in our order page to see if we deliver to your neighborhood. 

Can I pick up my order from MLB Ballpark Bites™ locations? Do you offer takeout?

We offer the option for delivery and takeout in select locations. All you have to do is tap here to place your order and let our delivery partners handle the rest. If you prefer ballpark bites take out, click on the “pickup” option. 

What are your hours of operation? What times are you guys open?  

Get lunch, dinner and late-night delivery and takeout. We are open for delivery and pick up seven days a week. Hours of operation vary by location, including national holidays. 

About Ballpark Bites Menu

What is on the MLB Ballpark Bites™ menu? 

Our menu features a selection of mouthwatering options inspired by classic ballpark fare. Enjoy our signature hot dogs, authentic Philly cheesesteaks, savory steak tip sandwiches, and flavorful chicken sandwiches – all served on our signature pretzel buns for an extra touch of deliciousness. Don’t forget to add your side of fries and score the game winning run with the donut holes tossed in cinnamon sugar!  

Can I customize my order?  

Absolutely! We want you to enjoy your meal just the way you like it. Many of our menu items offer customization options, allowing you to add or omit ingredients to suit your taste preferences. Simply select the customization options available for each item when placing your order. 

Are there any vegetarian or vegan options available? 

While our menu primarily focuses on classic ballpark favorites, we understand that dietary preferences vary. While we don’t currently offer specific vegetarian or vegan entrée options, we’re always looking to expand our menu to accommodate a variety of tastes. Be sure to check our menu regularly for any updates or new additions. 

Ordering MLB Ballpark Bites™

How do I order MLB Ballpark Bites™? 

Easy! Delicious Ballpark Bites are just a Click Away  We partner with Grubhub, DoorDash, UberEats, and others trusted delivery service providers across the U.S to ensure that your order arrives safely and promptly. Once your order is placed, our team works diligently to prepare your food fresh, and our delivery partners handle the rest, bringing your delicious MLB Ballpark Bites™ straight to your door. 

Can I schedule a future order?

Yes! We understand that planning ahead is important, especially for getting ready for gametime. Our delivery partners allow you to schedule orders for future delivery, so you can rest assured that your MLB Ballpark Bites™ will arrive exactly when you need them. 

Is there a minimum order requirement? 

We strive to make MLB Ballpark Bites™ accessible to all fans, which is why we don’t have a minimum order requirement. Whether you’re craving a single hot dog or a feast for the whole family, we’re happy to serve you. Place your order today and experience the deliciousness of MLB Ballpark Bites™ for yourself! 

Can I get MLB Ballpark Bites™ takeout?  

Yes! Select locations offer Ballpark Bites for lunch, dinner and late night take out or delivery near you. Hungry? Click here to order.  

I have an issue with my order, who can I contact?  

We are very sorry to hear you’ve had issues with your order. Please contact the 3rd party delivery service you ordered from to request immediate resolution. They have all the necessary information about your order and will coordinate with the MLB Ballpark Bites™ location involved to resolve your issue. We appreciate your business. If you have any other concerns, please contact us at [email protected]

What is a Delivery Only Restaurant?  

A delivery-only restaurant or a virtual restaurant does not have a physical location where you can visit and dine. However, meals are prepared in commercial kitchens or shared kitchens with fine restaurants. They deliver restaurant-quality meals to you by partnering with popular delivery services like Grubhub, UberEats, DoorDash & more. 

You’ve had an issue with your order placed on MLB Ballpark Bites and need assistance, how can you get in contact with someone?

We are very sorry to hear you’ve had issues with your order. Please contact us at [email protected] or reach us at 888-672-8352 to request immediate resolution. They have all the necessary information about your order and will coordinate with the MLB Ballpark Bites™ location involved to resolve your issue. We appreciate your business and apologize for the inconvenience.

What is a Delivery Only Restauarnt or a Virtual Restaurant?

What is a Delivery Only Restaurant?  

A delivery-only restaurant or a virtual restaurant does not have a physical location where you can visit and dine. However, meals are prepared in commercial kitchens or shared kitchens with fine restaurants. They deliver restaurant-quality meals to you by partnering with popular delivery services like Grubhub, UberEats, DoorDash & more. 

Who owns MLB Ballpark Bites™?  

MLB Ballpark Bites™ is owned and operated by restaurant industry leaders that have been feeding hungry diners all over the world for over thirty years. Our parent company is Virtual Dining Concepts (VDC). 

Who is Virtual Dining Concepts?  

Created by restaurant owners for restaurant owners, VDC offers traditional restaurant owners a low risk, all in one solution to launch a profitable delivery-only concept in their existing kitchen operations, with zero upfront fees. Virtual Dining Concepts has taken a leadership role in the latest restaurant industry trend of virtual kitchens and delivery-only concepts, creating exciting brands that satisfy delivery customers’ food cravings. Want to get started earning more out of your exisiting restaurant kitchen? Learn more here

Why is your address the same as another local restaurant?  

MLB Ballpark Bites™ meals are prepared in commercial kitchens or shared kitchens with fine restaurants. However, we have separate operations and menus. Our parent company is Virtual Dining Concepts. 

I don’t see a phone number, how do I contact you? How do I order? 

MLB Ballpark Bites™ orders are made exclusively online via our website or with popular delivery services including Grubhub, UberEats, and DoorDash. We do not accept orders by phone. Click HERE to order.  

Contact Us

How can I open an MLB Ballpark Bites™ restaurant?  

Apply Here! VDC will bring you an A-Z turnkey solution on how to operate a MLB Ballpark Bites™ virtual restaurant Get the marketing power of a national chain on your side. Start with zero up-front fees, cut your costs in half and improve your margins. You can create this classic American comfort food easily out of your existing restaurant’s kitchen and provide ballpark delivery and ballpark takeout within 30 days of signing up. 

I want to work for MLB Ballpark Bites™, how do I apply? 

Thanks! Please send us a message at [email protected] and we’ll get you in touch with the manager in your area.  

I have a business proposition, who should I contact?  

Sounds cool! Please send us a message at [email protected]  and we’ll get you in touch with the right person. 

How do I contact your media department? 

We can’t wait to talk about MLB Ballpark Bites™ and more with you. Please send us a message at [email protected] and we’ll get you in touch with the right person.

How do I request a donation or sponsorship for a charity event? 

We appreciate your interest in having MLB Ballpark Bites™ involved in your fundraising efforts. All requests for funding and in-kind gifts, such as gift certificates, are handled at each location. Requests must be submitted in writing on your organization’s letterhead and include all pertinent organization information, any event information, as well as a contact name and phone number. Please email your request to [email protected]

I have a killer Instagram account, do you work with bloggers and influencers?  

YES! We’d love to see MLB Ballpark Bites™ on your social media feeds. Please send us an email to [email protected]